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Effective Date: January 1, 2026
Twin Falls Insulation ("we," "us," or "our") operates the website at www.twinfallsinsulation.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information. By using this Site, you agree to the practices described here.
When you fill out a contact or estimate request form on our Site, we collect the information you submit - typically your name, phone number, email address, and a description of the work you need done. We use this information solely to respond to your inquiry and schedule service.
When you visit our Site, standard web server logs may record your IP address, browser type, referring page, and pages visited. We may also use analytics tools (such as Google Analytics) that collect anonymized data about how visitors navigate the Site. This data helps us understand which pages are useful and how to improve the Site.
Our Site may use cookies - small text files stored in your browser - to support analytics and to remember preferences between visits. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using the Site, though some features may behave differently.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Our contact forms are powered by Tally (tally.so), a third-party form service. Information you submit through those forms is also subject to Tally's privacy policy. We use Google Analytics to understand site traffic - Google's data collection and use is governed by Google's own privacy policies. We do not control the data practices of these third-party services.
We retain contact form submissions and customer inquiry records for as long as necessary to provide services and maintain business records, typically no longer than three years from the date of last contact. Analytics data is retained according to the default retention settings of the analytics provider.
You have the right to:
To make any of these requests, contact us using the information in the section below.
We take reasonable steps to protect the information you share with us. Our Site uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data transmitted through our forms.
Our Site is intended for adults seeking home services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, or want to exercise your rights regarding your personal information, reach out to us directly:
Twin Falls Insulation
112 Shoshone St E Suite 220, Twin Falls, ID 83301